Process

A clear group service journey from inquiry to specialist desk assignment, follow-up and handover.

Process

Every client gets intake, diagnosis, preparation, submission and follow-up with clear handover.

Inquiry and profile

Collect client details, destination, purpose, dates and document condition.

Document checklist

Give a clear list and mark missing items before submission or booking.

Review and planning

Prepare forms, itinerary, insurance, appointment or cargo paperwork.

Submission support

Guide the client through embassy, airline, courier or cargo partner steps.

Follow-up and delivery

Track status, remind the client and close the case with final handover.

Group inquiry

Send your requirement to the right FlightLink company desk.

Share your destination, purpose, shipment, course interest or service timeline. The central desk can route your request to travel, holidays, cargo, visa, technology or academy support.